Had a kitchen designed by Wickes and they quoted to supply and fit. They just wrote the figures down for me with the picture of the kitchen representation.
I went to B&Q to get a quote on a similar kitchen and they have given me a complete breakdown of everything that I am purchasing and what the install will include - what they're calling a dry-fit.
I returned to Wickes to ask for a similar breakdown (the B&Q quote is slightly higher but I wanted to check if the Wickes quote includes similar items in the install, etc).
They told me that they've been ordered by head office not to give any detailed printed quotes until the kitchen is purchased.
This makes me suspicious. My girlfriend thinks it is simply so we can't obtain a like-for-like quote but being a cynic I'm suspicious that once we pay for the kitchen we may find out that things we presumed were included in the supply and fit are not and are going to cost us extra and this is why they're withholding the printed breakdown.
Tempted to go with B&Q now simply because Wickes' behaviour seems a bit underhand. My girlfriend feels
What do you think? Are they known for springing costly surprises? I've never bought a kitchen before so have no idea how this works and what extras I need to check for.
I went to B&Q to get a quote on a similar kitchen and they have given me a complete breakdown of everything that I am purchasing and what the install will include - what they're calling a dry-fit.
I returned to Wickes to ask for a similar breakdown (the B&Q quote is slightly higher but I wanted to check if the Wickes quote includes similar items in the install, etc).
They told me that they've been ordered by head office not to give any detailed printed quotes until the kitchen is purchased.
This makes me suspicious. My girlfriend thinks it is simply so we can't obtain a like-for-like quote but being a cynic I'm suspicious that once we pay for the kitchen we may find out that things we presumed were included in the supply and fit are not and are going to cost us extra and this is why they're withholding the printed breakdown.
Tempted to go with B&Q now simply because Wickes' behaviour seems a bit underhand. My girlfriend feels
What do you think? Are they known for springing costly surprises? I've never bought a kitchen before so have no idea how this works and what extras I need to check for.