- Joined
- 31 Aug 2005
- Messages
- 4,064
- Reaction score
- 369
- Country
Ok we have a bit of an issue with condensation in our glass units in two separate windows.
Fitter has semi admitted a fault with them but after 6months no action has occurred, just a lot of reasons for not doing anything.
The two windows in question both have a significant curve in the frame, one of them kicks out about 2cm in the middle, i noticed this only after fitting the decking, i strung a string line parallel to the windows to fit my decking and discovered the issue, reported it back at the time and was told it wouldn't be a problem. It may be coincidence but both of these windows have popped the seals evident by the severed condensation in both.
I checked out the FENSA site and see they will deal with issues if the fitting has failed the building regs.
It seems evident they were not fitted properly, is that covered under building regs for windows (quality of workmanship), if so who do i call to survey and asses the fitted windows in order to escalate this?
Thanks
Fitter has semi admitted a fault with them but after 6months no action has occurred, just a lot of reasons for not doing anything.
The two windows in question both have a significant curve in the frame, one of them kicks out about 2cm in the middle, i noticed this only after fitting the decking, i strung a string line parallel to the windows to fit my decking and discovered the issue, reported it back at the time and was told it wouldn't be a problem. It may be coincidence but both of these windows have popped the seals evident by the severed condensation in both.
I checked out the FENSA site and see they will deal with issues if the fitting has failed the building regs.
It seems evident they were not fitted properly, is that covered under building regs for windows (quality of workmanship), if so who do i call to survey and asses the fitted windows in order to escalate this?
Thanks