I think the last chap is right there, it is most definately the diverter valve. They are very easy to change yourself. Presumably it's a heatslave, or danesmoore. Generally if you take the casing off the diverter is a box type valve with 3 pipes and a wire on it. Get the name of it, probably honeywell, order one up. if your lucky it might just be the motorised head. If not you'll need to get somone in.
If you need to find a tradesperson to get your job done, please try our local search below,
or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Please select a service and enter a location to continue...
Are you a trade or supplier? You can create your listing free at DIYnot Local