Hi
My neighbours have an issue with their Worcester green Star 18ri boiler.
It's making a high pitched noise sounds a bit like a drill and is really loud, I can hear it in my house almost like its physically in it.
I haven't been round their, it's a single mum her elderly mother and 2 kids living there. I've just been trying to help by sending pictures back and fourth.
It's really difficult to help as bless her doesn't know what she is looking at and was getting flustered.
She's managed to stop the noise by turning a switch off in the airing cupboard, which I believe is the power switch to the boiler.
I asked if the boiler was heating the water and she said she believed so, but wasn't sure.
The water pump she said wasn't making any noise and didn't feel any vibrations to suggest it was running. (It's a seperate pump looks like an old red grundfos type)
I think the issue is the pump not working and causing the system to kettle through the vent pipe. However I would have thought the boiler would have an overheat cut out on it?
She's only recently moved in and spent a couple of thousand fixing the bodges done by the previous owners (keen diy'ers without a clue and a that'll do attitude)
I'm keen to help her out if I can, I've not gone round there as yet as want to limit risk as much as possible.
My neighbours have an issue with their Worcester green Star 18ri boiler.
It's making a high pitched noise sounds a bit like a drill and is really loud, I can hear it in my house almost like its physically in it.
I haven't been round their, it's a single mum her elderly mother and 2 kids living there. I've just been trying to help by sending pictures back and fourth.
It's really difficult to help as bless her doesn't know what she is looking at and was getting flustered.
She's managed to stop the noise by turning a switch off in the airing cupboard, which I believe is the power switch to the boiler.
I asked if the boiler was heating the water and she said she believed so, but wasn't sure.
The water pump she said wasn't making any noise and didn't feel any vibrations to suggest it was running. (It's a seperate pump looks like an old red grundfos type)
I think the issue is the pump not working and causing the system to kettle through the vent pipe. However I would have thought the boiler would have an overheat cut out on it?
She's only recently moved in and spent a couple of thousand fixing the bodges done by the previous owners (keen diy'ers without a clue and a that'll do attitude)
I'm keen to help her out if I can, I've not gone round there as yet as want to limit risk as much as possible.