hi there not much of an expert so please be patient. we have a zanussi nexus washing machine that is not working properly....it goes through the program, does not drain and i havent seen it spin. emptied water out via bucket (water quite cool)and rear hose to empty the drum. cleaned out filter which was a bit clogged but not too bad. put in on spin cycle and no problem that works. today have put machine on again and once again goes through program drum rotates and washes but i havent seen it spin and it still doesnt empty out. recleaned filter which was a bit clogged but this time water hot but not boiling hot. apart from replace it what can i do???