Hi guys,
Went to a job tonight with the customer saying that there WC bowl was overflowing into there kitchen below.
Arrived and noticed that the diaphragm washer was passing - overflowing into bowl - then overflowing out of the bowl. I automatically presumed it was a blocked waste (too much toilet roll being put down etc) so got the plunger out and no movement at all. So had a look at the cast soil stack and took off the inspection cover to find it was completly frozen and there was some undesirable (Frozen) sights there, to put it nicely. The problem is that its frozen from the ground up to the inspection (3-4ft up) and a little above the inspection going from the sounds of the pipe when i tap it with my hammer.
I was just wondering what would be the best way to defrost it so that it defrosts right down into the ground and lets the water / sewage drain away.
The bathroom is on the first floor and the pipe is full of water from the inspection up. The toilet is the only appliance connected to the stack (WHB & Bath go into another stack) so cant put hot water down the pipe.
Any help would be great as this is the customers only toilet and i don't want to leave them without a toilet for the next few weeks or until it gets warmer.
Went to a job tonight with the customer saying that there WC bowl was overflowing into there kitchen below.
Arrived and noticed that the diaphragm washer was passing - overflowing into bowl - then overflowing out of the bowl. I automatically presumed it was a blocked waste (too much toilet roll being put down etc) so got the plunger out and no movement at all. So had a look at the cast soil stack and took off the inspection cover to find it was completly frozen and there was some undesirable (Frozen) sights there, to put it nicely. The problem is that its frozen from the ground up to the inspection (3-4ft up) and a little above the inspection going from the sounds of the pipe when i tap it with my hammer.
I was just wondering what would be the best way to defrost it so that it defrosts right down into the ground and lets the water / sewage drain away.
The bathroom is on the first floor and the pipe is full of water from the inspection up. The toilet is the only appliance connected to the stack (WHB & Bath go into another stack) so cant put hot water down the pipe.
Any help would be great as this is the customers only toilet and i don't want to leave them without a toilet for the next few weeks or until it gets warmer.