Can anyone help me??
I bought a Hotpoint fridge/freezer in January and over the past 2 weeks it has started to trip my electricity supply. The 1st time it happened I called out British Gas and they tested the electrics and said that the fridge/freezer was faulty. I contacted Littlewoods (where I purchased the item) and they sent out a Hotpoint engineer to test the appliance. He found no fault at the time so I switched the appliance back on and about 10 hours later the electrics tripped again. Again an engineer was sent out and the same result occurred. I then contacted Littlewoods again to ask for a replacement/refund and they (after much correspondence) asked for the British Gas report, which I e-mailed to them. They then came back to me and said that because my fusebox was not up to 17th Edition Standard that maybe this was causing the problem and that I had to get an independent electrical engineer to test the appliance, and that if he found that the appliance was faulty they would give me a refund.
Can someone please give me some advice on this??
I bought a Hotpoint fridge/freezer in January and over the past 2 weeks it has started to trip my electricity supply. The 1st time it happened I called out British Gas and they tested the electrics and said that the fridge/freezer was faulty. I contacted Littlewoods (where I purchased the item) and they sent out a Hotpoint engineer to test the appliance. He found no fault at the time so I switched the appliance back on and about 10 hours later the electrics tripped again. Again an engineer was sent out and the same result occurred. I then contacted Littlewoods again to ask for a replacement/refund and they (after much correspondence) asked for the British Gas report, which I e-mailed to them. They then came back to me and said that because my fusebox was not up to 17th Edition Standard that maybe this was causing the problem and that I had to get an independent electrical engineer to test the appliance, and that if he found that the appliance was faulty they would give me a refund.
Can someone please give me some advice on this??