Moving house with Yale smart alarm

thompa25 · 14 Jul 2019

Evening, Im moving house in the morning and planning to leave the yale smart alarm at the current property for the new owner. Im struggling to find a way to do a factory reset or something of that nature, does anyone know. I could just remove the devices, but dont know if the hub could just be set up again.

JohnD · 14 Jul 2019

I don't know the SmartAlarms. if it isn't in the user guide, find out the model name/number and put it here, also do a google search.

thompa25 · 14 Jul 2019

Thanks john, I have tried google to no avail, nor does it mention in the manual. The alarm is classed as a yale smart home alarm, think it must be an SR-310, judging by the manual. It only says SR-HUB on the alarm hub so not 100% sure. It is the same as this https://www.yale.co.uk/Yale/Yale_co_uk/Alarms/Smart Home Alarms/SR Alarm Manual A5-2018-V2A.pdf

JohnD · 14 Jul 2019

I can see "Reset Key Pad Code"

Is that any use?

If you have the app on your phone I think you will have to change

E-mail used to set up system:
Smart Security Hub 2.0 serial number
Phone number used for notifications:
Keypad PIN Code for Disarm/Arm (default 1234):
Keypad code for keypad setting (default 0000

or un-register it so the new user can start again

thompa25 · 14 Jul 2019

Nah john, that would just allow me to chnage the pin code for the keypad linked to the system. From what I can gather having a play there if i just remove all the devices and logout. A new user can scan the QR code on the hub and set up a new system with their details. I cant tell for certain as I still want my alarm working for tonight.

JohnD · 14 Jul 2019

Sometimes the yale Help desk works.

https://www.yslhelpdesk.co.uk/advice/product-support/home-alarms/smart-home-alarms/

ChrisGUK · 9 Aug 2022

I have posted in detail about this here:

https://www.diynot.com/diy/threads/yale-security-systems-change-of-ownership.595294/

Scroll to the end of the first post for what outgoing owners need to do.

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Moving house with Yale smart alarm

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