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Do you actually need a negative head pump, are the outlets/pipework above the cwst?

Style over substance will always end badly. I fit loads of this crap and tbh yes its generally a downgrade from the existing emitter in the room . Radiators look like radiators to perform a function rather than coset the needs of - furniture or vanity, stick a 600x1000 K2 in and be warm

In nearly 30 years doing the job I can only recall 2 serious issues when I've done conversions.

Air to air heat pumps or AHU via boiler

From AO website - If an old boiler doesn’t relight after we’ve installed your new appliance, our team are not liable. Your provider will need to be contacted. So if it won't light with the igniter you can't expect them to then get it going. I think that's fair enough tbh, fixed price equals...

I had been chasing for payment and wasn't keen to set up Credit card payments due to customer S75 rights on payments. I was planning to get them to pay £2145 off one of my supplier accounts via card, however I'd just paid all my suppliers so no credit balance to clear. There has been no...

I'm reading horror stories or PayPal disputes, that said it indicates they agree to the invoice.

Evening all I've got an late payer who has finally started talking now I've upped the odds. First email.asked if I accept C cards - no I don't (plus I'm worried re.S75 credit card ) They have send me a payment link to tell me I've been paid via PayPal Firstly I don't uae PayPal so somewhat...

Well the installation needs to comply with building regs. The hp design will be on whole house room by room calculations. With ashp you need to heat the whole house at a low temperature, not room by room on/off control.

They are hardly going to give a money back guarantee without the rads being correct sizes. The fact that you only use 1 is no relevant, their design must be to MCS standards

The PRV is wound into the cylinder in the factory with a liquid type sealant (glue). Sometimes these connections take a bit of a battering in transit or possibly manhandling into a loft using the prv as a handle. It sounds like the installer is ****ed off due to the job not going well etc (we...

If its just the PRV I can't see what all the fuss is about. Let Telford change the PRV or let the installer change the PRV if thats all that needs to be done. I'm not sure where changing a cylinder has come into this...

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Is there a bit more to this than we know so far?????? If its just now leaking from the prv tapping then its a twenty minute job to rectify and still their responsibility to resolve . Have you ****ed them off ??

The installer should just get on with it and get it swapped over. The installer should have a margin on the materials and this a perfect example of why you should have a margin.

Yes, it is a manufacturing fault although that's their problem to sort out with Telford not yours. Telford will probably have a set figure they pay for cylinder swaps under warranty, if this doesn't cover the installer that's not your problem.

I'm assuming you have an invoice for supply and fit of the system?

Someone's got a rubbish days work soon, oh well this **** happens to all of us. This is good example of how trades don't earn anywhere near what the public thinks. That said get them to insulate all that pipework as it should be. What's that mounted on the rafter a camera?

I hope the installer hasn't stitched himself up by running all his pipework around it. Also hopefully you have left it accessible ie- not boxed in or built a cupboard around it, trap hatch too small etc. I'm not sure you could claim those making good costs from the installer. I have a customer...

Yes, installer issue to rectify at no cost to you. I would expect them to come to agreement with Telford regarding costs.