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This is a bit of an odd one - but would appreciate any assistance. We had cctv installed a few years ago, however we were not given the admin password to the QVIS DVR. We’ve recently found out that the installer still has access to our cctv system and regularly checks our cameras without our...

Hello, So i'm looking to fit a contact switch on my bifolds - there is a 6 core cable there already. But i'm unsure how to wire the SC750. Its the multi resistor version (i know i need to cut the red cable on the switch). I'm not sure how to wire the unit though - its only got 3 terminals...

Howdy! Really not sure what the difference between the two are… Both offer shock and contact and the micro has a small footprint. Am I missing anything else?

Hello, So i installed a smartcom on my parents prem elite 24 system. It functions fine etc - but i keep getting notifications when my parents arm/disarm them alarm system. I'm a 'user' on their alarm system. Its the same for my parents too - they get notifications if the other arms/disarms the...

Howdy folks - i'm thinking about adding some wireless shock sensors to my bifold doors. Given that my elite 24 is currently a wired system, am i right in saying that i need to buy a wireless expander - GCD-0001. I've been looking at the instructions and its not clear how the expander links to...

Howdy folks! I had my front door changed so had to remove the old AEA with a magnetic reed switch. When taking it off, I noticed that the cable was only 4 core. I want to replace the unit for an Impact SC but see that it requires a 6 core cable. Did my installer make a boo boo with this...

Hello, A few weeks ago, i noticed that the wall in my daughters room had a damp patch in the bottom corner. Behind that wall is the shower tray. On inspecting the shower tray, i noticed that quite a few of the tiles were loose. I pulled off the sealant and tiles just fell off. So, i've taken...

Hello, I'm looking for some advice...any provided would be appreciated. The previous owners of the house had a patio at the back which sat flush with the DPC. They also had a blocked gutter on that corner so puddles of water would congregate on the patio. As a result, the pointing has...