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Hi, just had my bathroom done and our carpenter said he could also tile the shower area. He is a good carpenter and I (wrongly) assumed he would do a good job of the tiling. A month in and now the shower leaks. We fitted hardie backer board and he used Bal tile adhesive. Problem is, I...

Thanks for getting back to me. I've just hit the pump on the end and it's started working, so looks like there is a fault somewhere. Plumber is coming round tomorrow night, but will ask for a Grundfos if a replacement is needed.

We had the Wilo Gold 50 pump fitted about 7 years ago and it's worked fine, until Saturday. The heating came on as usual and went off when programmed to. As it was cold I switched it back on again but the pump wouldn't start. I had to go out so left the boiler switched off. Came home to find...

OK, thanks for your comments.

Sorry. Can't remeber the make of the first one and the second one came from Focus DIY. I copied the wiring into the new one in exactly the same order as the old one. There were five 'holes' to put the wires into. The first one (on the left) was black, the second one was empty, the third...

About 3 years ago our electrician used an immersion heater timer to control our outside light. The timer is wired into the light switch, which in turn powers the outside light. The light switch remains on all the time and the timer effectively switches the light on and off in the evening...

This is exactly the problem I've just had. I found this post, went home and checked the siphon and the top bung had fallen out and was floating in the water. Thanks for the advice, it's saved me getting the plumber out to fix it.

Well I don't know what the problem is but it's driving me mad. I ran the tap last night and there was a small drip but nothing more. The water seems to be coming from one of the connections under the sink, not the one directly underneath but the next one down. But as I said earlier, the more...

Hi I've had a small glass sink fitted with a chrome trap underneath. When the plumber fitted it, it leaked from the top of the trap. The plumber tightened everything up and it seemed to stop. We went away for a few days and when we returned and used it, it leaked again - same place...

Thanks for your reply. I'm fairly certain it said inhibitor on the container - but I'll have a look when I get home. I think my concern is that it's an inferior product to Fernox so wondered how long it would be effective. The last time the system was drained was in 2004 and Fernox was...

Just when I though things were going OK we had a new radiator added to the system. Plumber drained it all down, fitted the rad etc, and then he went to get the inhibitor from the plumbers merchant. Despite me asking that he use Fernox he came back with Altech. I think Grahams supply it...

Yes the plumber had a look at the water level and said he thought it was OK - you're right it is about personal judgement. It looks low because it sits below the point where the curve is at the bottom of the pan. But I've had a look at others (not obsessively, but just in passing !) and some...

Thanks. Sorry I'm not an expert so all I can tell you is that there are 3 pipes going into the immersion tank. One right on the top, one further down on the side, which is hot because the immersion heater is switched on at the moment, and one at the bottom which is cold. The one in the top is...

Hi Another problem. yesterday the joiner put a screw through a pipe - I think it was a radiator pipe. His apprentice plumber son was with him and he stopped the leak by fitting, what looks like either a service valve or an isolating valve. The CH now works fine but we have no hot water...

OK - yesterday we had a look at the siphon and the bit that sits over the toilet (that lets the water into the pan), and it is that that is making the noise. After it has let the water go (when flushed) the tall thing (sorry don't know what it's called) draws back up and as it does so it...

OK I have more news to report. The kitchen sink and washing machine both empty into a drain that links into the drain under the manhole cover. The kitchen sink drain runs up to the toilet and then into the drain (don't know if the two link in or not). Last night when I flushed the toilet...

The sink came with a 'bottle trap' - is that the same as an anti syphon trap ? When we flushed the toilet it did flow quite fast down the drain but not at the speed of a water gun (not seen one either).

Ah well, we do have a washbasin but it hasn't been connected to the waste pipe yet ! Should be done this week. You're right, the basin waste pipe will connect into the soil pipe at the back of the toilet. Do you think this might assist things with the toilet ? By the way, yes the toilet...

The soil pipe is open to the air and yes I can see it. I've also fitted a cage thing on the top so birds, etc can't get into it. When we lifted the manhole and flushed the toilet nothing changed. So from you've said I guess we have a blockage, or the drain isn't sloping enough from the...

Forgive me, but what is an interceptor (trap) and what does it do ? From what I can see the drain goes down my drive to a water meter, there is no manhole cover between the one outside the toilet and the meter. What is venting and how is it checked ? Are you saying the blockage could be...