ricochet

Hi I’ve got a premier elite 24 and have run out of space on my 8 way expander. I’ve purchased a 32 way expander and would like to add further wireless sensors. Is there Any way to add this in addition to the current expander to save having to reprogram it completely (including the 2 high level...

For the last 3 mornings whilst we are up and around one of my 2 wireless bell boxes has sounded and I'm unable to turn it off. Nothing comes up in the panel (prem elite 24) nothing in the event log. Checked ricochet diagnosis and box has signal (41 just now) and in contact within last 1 minute...

Hi, I have a few ricochet motion and window sensors and have noticed when the battery is a low it causes a tamper alert. The Wintex software shows the battery is fine with a green bar but the tamper bar is orange. I am pretty sure the issue is low battery as it resets as soon as a new battery is...

Hi Everyone Looking for some advice on my alarm setup (I don't have all the history of the install since it was done by the previous owners)... 1. In engineer mode, when I hit 'yes' on the 'YES to select Learn Ricochet' it immediately says 'All Devices Learnt!' but when I select the reset...

Hi everyone I’ve recently bought and commissioned a Texecom Premier Ricochet kit with a wireless keypad and saw on another forum that the keypad can be taken out of power saving mode? Currently to use a prox tag I have to wake the keypad up first which is a little annoying so any help is...

I have got a supervision fault for 2 weeks. It is coming from a wireless window contact. BATtery is fine. It is not polling. I checked on here and solution seemed to be to put in to commissioning mode. I opened the cover (tamper) and waited 20 minutes, but the alarm still with supervision...

Hi, hoping someone can help me, I had to move my wintex and ricochet to a new machine. I have wintex running and connecting to my premier elite 64 no problem, but, if when connected through wintex i hit the ricochet button it just wont connect the bottom left "status" flashes a load of stuff...

I have a Texecom 64-W panel (inbuilt wireless expander) that i've factory reset. The NVM erase counts down, and I go through the initial setup (language, default wireless, learn ricochet). When attempting to learn a device the panel simply makes one beep and does not initiate a 20 second...

I had a battery failure on my internal sounder, so put the system into engineering mode and changed out the 8 batteries (one had failed with no measurable voltage). Having put the system back into normal mode all appeared to be fine. However having checked the Wintex Ricochet Monitor one of...

Hi, Sorry for the long description but I am attempting to install my alarm system but have been scuppered at the step I thought would be one of the easiest! I cannot learn my wireless sensors to the system. I have a premier elite 48 with version 4.01 firmware. I have a 32XP-W expander with...

I'm reasonably competent with all things electrical / electronic and recently moved in to a new house. I was initially planning to go for a full wired system as the house supposedly had a "first fix for Alarm", long story short the first fix was rubbish and had no where near enough cables for...

Hello My Texecom wireless alarm system has been up and running for 12 months with no issues then over the weekend an alert popped up concerning one of the outside bells. It is telling me there is a 'radio conf fail' and it isn't possible to set the alarm because it comes up with message...

Hi Everyone, I'm in the process of programming my new alarm, its a Texecom Premier Elite 48, with 32XP Expander. I've managed to get the system to learn the PIR sensors, i'm struggling with the door contact sensors (Impaq Contact-W), the control panel isn't able to find them. I've shorted the...