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Texecom ricochet bell box sounding randomly

Discussion in 'Alarms, CCTV & Telephones' started by andimac101, 21 Jul 2021.

  1. andimac101

    andimac101

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    Location:
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    For the last 3 mornings whilst we are up and around one of my 2 wireless bell boxes has sounded and I'm unable to turn it off. Nothing comes up in the panel (prem elite 24) nothing in the event log.

    Checked ricochet diagnosis and box has signal (41 just now) and in contact within last 1 minute. Recommissioned mesh on first day.

    Oddly it only sounds off once and it has been between 8:15 and 8:45 am.

    Any ideas??

    It would be the one at the very top of the house too that I had to borrow a very long ladder to install 6 months ago
     
  2. secureiam

    secureiam

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    If there is nothing in the log then the wireless device isn't reporting back to the panel in the first instance.

    wireless bell will activate if powered when they go into tamper, unfortunately it does mean you have to have the ladders to take a look.

    does the sun hit the device around that time of day?
     
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  4. andimac101

    andimac101

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    I'll get the ladders at the weekend and see if the box has triggered a tamper. In the meantime I've deleted it from the panel in the hope it shuts it up

    Today it actually went off twice within half an hour.

    The sun does hit the box at that time of the morning yes- would that trigger it?, Strange how it's only now done this after being up in the same spot for 6 months.
     
  5. Handymanjo

    Handymanjo

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    Bell box tamper switch could be on it's limit, and may need adjusting.
    When the heat of the sun hits the bell box cover,this can cause the polycarbonate lid to expand.This then causes a tamper fault on the bell box.
    Adjust the tamper microswitch and this will prevent from happening again.
    While you have a ladder mite be a good idea to change batteries as well. I know they are 6 months old, whilst up ladder and dry weather ?
     
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