I was going to entitle this thread A Tale of Two Services, but one of the regular contributors to this forum uses a play on that phrase as a screen name, so I chose the less catchy one above to avoid any confusion.
I'd like to ask any RGIs who might come across this thread: which one of the following might you regard as a "full service" on a coal effect gas fire?
1. Remove coals, hoover fire, do the usual tests (I can't remember the names nor relevance of all of them), check flue, check gas meter, clean area, do paperwork and charge 75 quid.
2. Remove coals, remove entire fire assembly, disassemble parts where serviceable and blow through with compressed air using a compressed air pump, put fire back together (including properly securing gas supply pipe which although not leaking was not fully tightened), do flue test , flow test, any other test you can mention, do paperwork and then charge 60 quid.
I've had both, the second just 3 months after the first; basically because both pilot and piezo began to operate unsatisfactorily about two months after service Number 1. I left messages on the answerphone of the engineer who did that first service but he never got back to me, and reckoned it best to cut my losses by contacting someone else.
I'm awfully glad that I did.
I'd like to ask any RGIs who might come across this thread: which one of the following might you regard as a "full service" on a coal effect gas fire?
1. Remove coals, hoover fire, do the usual tests (I can't remember the names nor relevance of all of them), check flue, check gas meter, clean area, do paperwork and charge 75 quid.
2. Remove coals, remove entire fire assembly, disassemble parts where serviceable and blow through with compressed air using a compressed air pump, put fire back together (including properly securing gas supply pipe which although not leaking was not fully tightened), do flue test , flow test, any other test you can mention, do paperwork and then charge 60 quid.
I've had both, the second just 3 months after the first; basically because both pilot and piezo began to operate unsatisfactorily about two months after service Number 1. I left messages on the answerphone of the engineer who did that first service but he never got back to me, and reckoned it best to cut my losses by contacting someone else.
I'm awfully glad that I did.