A6 vs E6

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Put a question to Argos regarding the Hisense A6QTUK vs E6QTUK as to what differences there are between them.

Get the response, I have asked our supplier and there is no difference.

In which case, why?

Why do Argos sell 2 TVs exactly the same with different model numbers, but more importantly, the E series is cheaper?
 
Put a question to Argos regarding the Hisense A6QTUK vs E6QTUK as to what differences there are between them.

in a lot of cases it's so the big retailer can avoid price competition with other resellers. Having a different model number makes it harder for customers to shop around.

For example, the 58E6QTUK (£312) is marginally more expensive than the 58A6QTUK (£290-ish) from other retailers, but Argos pitches the 58A6QTUK at £380, so they can switch sell to the E6 and still make more than trying to go head-to-head o the A6 with the cheapest resellers in the land.
 
If the price was fantastic, I'd go elsewhere other than JL and rely on the CRA 2015 which has up to 6 years.

The Consumer Right Act doesn't replace an extended warranty though.

Yes, it gives the consumer some addition rights beyond the standard 12 month / 24 month manufacturer's warranty and any support offered by the credit card issuer if that's how it was purchased. However, the CRA doesn't mean a TV is going to be replaced with a new one if it dies at 5 years and 11 months.

In very broad terms, the CRA allows the TV owner to take action against the retailer within a 6 year window (5 years in Scotland, I think) of the initial purchase. It hangs on whether the customer can prove that the set had some kind of manufacturing defect when produced that only showed up outside of the normal warranty period. Bad caps would be an example. It's then up to the retailer to decide whether they offer a repair first or go straight to a refund. But it's not a full refund either. The age (and possibly the condition) of the set is taken into account.

At half way through the CRA period, then you'll get half the purchase price back if you prove your case. A £300 TV is depreciating by £50 a year, or £4 a month. That's a bit less than the cost of a latte or cappuccino at Starbucks / Costa / local coffee store. One coffee a month. That's how little a TV is worth nowadays.
 

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