Hi all
My client recently moved into a new home. His ADT alarm is rather flaky.
When I exit I have to have the front door closed. After I press the whole house zone button and present the fob it will either make one beeping noise or say that it will set in 60 seconds and then make different beeps.
On entry I present the fob to the lcd, sometimes the alarm will trip as soon as I do that, other times it wont.
Today I turned up and the alarm made no noise so I assumed that the client had forgotten to put it on. I discovered later that it had gone off minutes after he left for work and had seemingly reset itself to a disarmed state.
Is it normal for alarms to reset to an off state, is it a legal requirement? Surely a burglar need only bang on a window to trip the circuit and then wait 20 minutes for it to turn itself off...
The engineer had already been booked to turn up tomorrow. I guess that I will be left a list of questions to give him from the client, I 'd just like to know if he feeds me BS about reset protocols.
Thanks
My client recently moved into a new home. His ADT alarm is rather flaky.
When I exit I have to have the front door closed. After I press the whole house zone button and present the fob it will either make one beeping noise or say that it will set in 60 seconds and then make different beeps.
On entry I present the fob to the lcd, sometimes the alarm will trip as soon as I do that, other times it wont.
Today I turned up and the alarm made no noise so I assumed that the client had forgotten to put it on. I discovered later that it had gone off minutes after he left for work and had seemingly reset itself to a disarmed state.
Is it normal for alarms to reset to an off state, is it a legal requirement? Surely a burglar need only bang on a window to trip the circuit and then wait 20 minutes for it to turn itself off...
The engineer had already been booked to turn up tomorrow. I guess that I will be left a list of questions to give him from the client, I 'd just like to know if he feeds me BS about reset protocols.
Thanks