Advice on roof repair - £1100 for 2 hours work

Feels like I got ripped off on roof repair work.

The work was:

• 7m scaffold on corner of property
• Replace lead valley to address leak
  
• Fitting on 3 slate vents to address condensation
  
• 3 guys x 2 hours of work

Total quote was for £1100 which we agreed to assuming it would take a couple of days (should have really asked!). They are a reputable firm who we've used in the past with no problems. We were surprised on this occasion that they wrapped everything up as quickly as they came. Payment is due tomorrow and I feel they've massively overcharged me.

 

What scaffold type ?
How big was the lead valley?
Who transported the scaffold and materials?
Who dumped the rubbish?
If it had taken two days then there would be no money for materials.
Rather than just a few words about a gripe, to be fair post pictures

 

Well, if you didn’t get at least one other quote to measure it against and you were happy with the price and they have done what you wanted done, I can’t see what the problem is.

I have a friend who had a hip joint replacement recently. That took around the same time. She paid £12,000.

 

You need to pay for a scaffold and you need to pay for a team to attend, even if the actual work is one tile done by one bloke.

So the work is expensive by it's nature, but whether the actual costs are reasonable or not is another matter.

The thing is, you've agreed it!

 

We've used in the past an found them to be good. We got roof work done by them last year which cost a similar amount, and required the same size scaffold. It took 2 days of work then and I assumed (my fault, although I think a fair guess) a similar effort this time. I agreed to the work based in incomplete information and an incorrect assumption.

 

Lead valley approx. 1.5metres. Scaffold was provided and installed by a separate firm they sub-contracted. I don't think there was loads of rubbish other than 3 old slate tiles and some lead.

 

They've done what you asked them to do at the agreed price.
No problem there.
In fact, there are a lot of non existent tradesman especially in london, who will attend, give you an inflated price and then outsource the work making a neat profit without getting dirty.
Nothing illegal or wrong about it.
I know a roofer who charged £1500 for a roof leak.
It took him 30 seconds to replace one broken tile and screw it down, no scaffolding, no messing about, just a catladder.
Not a bad day...

 

If the market rate for a Hip replacement is 12k, then that's fair. My question is whether the cost of the repair work was market rate or whether they pulled the wool over my eyes and charged an unnecessarily inflated amount.

 

They've given you a price to which you agreed, they've done the work, how have they ripped you off?.

 

A scaffold could cost £400-600 depending on where you are, and lead for a valley is expensive.

On the valley, I'd question if a lead valley could be replaced properly in just 2 hours

 

How about a picture?

how would you feel if it took four days?

 

Valid point... pictures?

 

I had 8 marley ridge tiles refitted on a single story roof, including 1 replacement (not my house the MILs)

the price was £450 incl VAT -2 guys came to do it and it took about 3 hours or so.

It felt a bit expensive, but it was what they quoted and in the time they also did a couple of loose verge tiles too.
I checked afterward and the job looked very neat and tidy and they did it on the the day they said....so to my mind it wasn't for me to question the time it took.

 

The time to ask that question is before agreeing on a price. Your defense against being charged over the top is to get multiple quotes for the same job. Not particularly helpful advice after the fact, but this is one of those things I thought everybody "just knows".

 

Roofs at least 7m high. I am not a tradesman and have no way of getting up there.