Advice

[Igorian]

About a year ago, we had new windows and doors fitted and have had a few problems, which we thought were resolved.

The windows seem ok, but the patio doors have been a problem. This weekend, during the rain, water poured through the top of the doors, causing some minor damage to the flooring. I had a look at the outside of the doors and remove the top facia. I was surprised to find a 3 inch gap between the top of the door and the lintel.

I also removed the bottom facia. The Patio doors appear to be sitting on several small blocks of chipboard and filled in with about 2 inches of foam.

Given that they installed both the lintel and doors, do you think that this gap is acceptable? I would haver thought they could have made the windows fit better.

Is this the norm when fitting doors, or have they made a bad job. I'll send some photos later.

 

[pinenot]

It's most definitely a bad job, part of the don't care attitude I just want the money. I would now be checking all the windows that were installed, contact a building professional and make a case against this company, if that's possible. Any job done should be fit for purpose and this doesn't sound like it ...pinenot