- Joined
- 11 Jan 2004
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Beware!
Keep a watch on your internet accounts.
Today, I discovered two delivery advice emails in my inbox for items I did not order.
I thought I'd check my orders. I figured if there were no new orders (I was not expecting any), I would dismiss the emails as a scam.
So I signed in, but the password was rejected.
I already had my suspicions but it was then my fears were confirmed.
I rang the Amazon helpline number and was told that my account had indeed been hacked and items ordered. I was told the items ordered would be cancelled and my account put on hold pending an investigation.
I cancelled my bank card.
In the meantime, more orders were dropping in to my inbox.
I rang again and told them of the new orders. I was assured that they would deal with the situation. I asked to be assured that if any payments went out, they would be swiftly refunded.
Later still, more orders dropped in. This was getting beyond a joke. I rang yet again to ask what the heck was going on and asked that my account be cancelled ASAP.
He told me there were hundreds and hundreds of orders lined up to go out.
What annoys me is that they don't seem to have any ''fraud checks'', ie looking for transactions that appear out of character, especially (as in my case) the fact that the dispatch address was now listed as ''confidential''.
Not at all suspicious......
Keep a watch on your internet accounts.
Today, I discovered two delivery advice emails in my inbox for items I did not order.
I thought I'd check my orders. I figured if there were no new orders (I was not expecting any), I would dismiss the emails as a scam.
So I signed in, but the password was rejected.
I already had my suspicions but it was then my fears were confirmed.
I rang the Amazon helpline number and was told that my account had indeed been hacked and items ordered. I was told the items ordered would be cancelled and my account put on hold pending an investigation.
I cancelled my bank card.
In the meantime, more orders were dropping in to my inbox.
I rang again and told them of the new orders. I was assured that they would deal with the situation. I asked to be assured that if any payments went out, they would be swiftly refunded.
Later still, more orders dropped in. This was getting beyond a joke. I rang yet again to ask what the heck was going on and asked that my account be cancelled ASAP.
He told me there were hundreds and hundreds of orders lined up to go out.
What annoys me is that they don't seem to have any ''fraud checks'', ie looking for transactions that appear out of character, especially (as in my case) the fact that the dispatch address was now listed as ''confidential''.
Not at all suspicious......