B&Q Soto Soft Close drawer

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I have bought the B&Q Soft Close drawers- 2 deep ones and 1 shallow one

The layout I have is in my cabinet; the top one drawer is the shallow one, the bottom 2 the deep ones. Now, all of the drawers are stiff to pull out. It takes a bit of effort. The second drawer down, once out, doesn't slide as smoothly as the others, you have to push it all the way to about 1 inch from the soft close area and then it'll gently soft close. Whereas the other 2, you can push it with a gentle push from full extension and it'll go all the way in. One swift smooth motion.

I've tried everything; reinstalling the mechanism, greasing it, checking for debris. What am I doing wrong?
 
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Hi,
Old'ish thread but wondered if anyone had any luck improving the movement.

Looking to replace my really old normal runners, bought one to test: B&Q GoodHome Soto Soft-close shallow drawer box, for 600mm wide.

Works pretty well, does need a fairly good push so it goes all the way so as to close the last few inches by itself,
that is fine, could get use to that and of course no banging shut & still nice action.

However pulling out those first few inches, does take a little more force than I would like or thing reasonable, wife really thinks is too stiff.

If I had them all installed I would probably just about accept but as I have a choice not sure if to look elsewhere.

Firstly, does this seem normal, they feel fluid & smooth but a chance got some drill sawdust inside as did not cover as well as perhaps I should.
Pretty sure installed well & square, whilst does not go back in with a light push from fully extended does feel good.

Might they loosen a little with use. I have loaded so good weight inside.

Installed easy, looks well made so reluctant to loose the money on this one (can't image can return) & spend more on alternatives.

Blum gets mentioned a lot but are quite a bit more expensive & have read a few comments on really expensive soft close & they still have issues with stiff pull out.

Any advise?
 
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Have Blum with no issue, open easily and glide shut with a light touch.
 
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