Checking latest bank statement, there were nine payments to a well-known on-line retailer last month which I did not make. I have account with that retailer, but payments are from a different bank. I have stopped card, and phoned and written to bank with details. I am now wondering, will I be re-imbursed by my bank for my loss? Nothing like this has ever happened to me before, bit of a shock really. Any advice or guidance appreciated, thank-you.