I didn't know where to put this, so General DIY gets it!!
I recently got my bathroom refurbished - allegedly! I thought I'd gone to a really good company - been in the city a long time, got a good reputation for quality work, etc etc.
However, the installers were not actually employed by the company - although they do all their installations and I've had nothing but bother with the plumbing work.
It's over a month since the bathroom was done but I've still got leaks.
So far, the toilet has leaked - three times.
The sink was leaking
The towel rad was leaking
And the shower cubicle leaks like a sieve.
I admit that they are trying to sort things out but we're getting nowhere fast. They were up on Monday and installed a new shower cubicle - apart from the tray - it's the orginal. Could use the shower Tuesday or Wednesday to allow the sealant to dry. Used it this morning and lo and behold, it's still leaking.
I noticed that there's a very slight movement in the tray when you stand in it and wondered if that could be breaking the silicone seal between the tray and the frame? The Installation Manager told me no, not possible, all trays have a degree of flexing in them - but that seems to be a bit of a contradiction when he originally told me that the tray would be bedded into sand and cement (which I don't think it is) - if it was cemented, then surely it wouldn't flex?????
Suffice to say, I'm getting mightily peed off at the whole thing and I don't seem to be getting anywhere with them.
Anyone tell me if the shower tray situation is correct or not - is movement normal?
Also, just how many times and how long am I meant to give them to sort everything out? And what do I do if I'm not getting things sorted?
Every day, we seem to have another problem.
Help................................
I recently got my bathroom refurbished - allegedly! I thought I'd gone to a really good company - been in the city a long time, got a good reputation for quality work, etc etc.
However, the installers were not actually employed by the company - although they do all their installations and I've had nothing but bother with the plumbing work.
It's over a month since the bathroom was done but I've still got leaks.
So far, the toilet has leaked - three times.
The sink was leaking
The towel rad was leaking
And the shower cubicle leaks like a sieve.
I admit that they are trying to sort things out but we're getting nowhere fast. They were up on Monday and installed a new shower cubicle - apart from the tray - it's the orginal. Could use the shower Tuesday or Wednesday to allow the sealant to dry. Used it this morning and lo and behold, it's still leaking.
I noticed that there's a very slight movement in the tray when you stand in it and wondered if that could be breaking the silicone seal between the tray and the frame? The Installation Manager told me no, not possible, all trays have a degree of flexing in them - but that seems to be a bit of a contradiction when he originally told me that the tray would be bedded into sand and cement (which I don't think it is) - if it was cemented, then surely it wouldn't flex?????
Suffice to say, I'm getting mightily peed off at the whole thing and I don't seem to be getting anywhere with them.
Anyone tell me if the shower tray situation is correct or not - is movement normal?
Also, just how many times and how long am I meant to give them to sort everything out? And what do I do if I'm not getting things sorted?
Every day, we seem to have another problem.
Help................................