Thanks very much for this info, footprints. This afternoon, as a precaution, I shall take out the gland (again) from the now-working tap, take photos and measurements, then put it back. Presumably, it will be OK until my son can go and buy one of those replacement glands for me (which may be a week or two from now). It's a great relief to know that it's not necessary to chose from a million different styles! I'm surprised to know that they have a shroud — I thought the shroud was part of the outer casing, only. I presume that you were referring to the replacement gland, when you said that I won't find one with a hexagonal shroud? Or am I misunderstanding what you said?They are only two sizes basin ½" & bath ¾" some even have adaptors for both but stick with the correct size ones. avoid ¼ turn ones if possible (usually sold with lever tops anyway) you will not find ones with hex shrouds but get something similar remove the head, and swap the shroud over that usually works. They are cheap as chips so well worth trying as no need to crawl under the basin and buy a basin spanner just for one job unless you already have one.
L.L.
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