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British Gas DCP programmer - Clock setting

Discussion in 'Plumbing and Central Heating' started by Bugdust24, 4 Oct 2018.

  1. Bugdust24

    Bugdust24

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    Have the BG DCP controller which, although via a rather irritating block system, works OK but has progressively lost time so that the time setting is 15 mins slow. Nothing in the pathetic little user guide tells you how to alter this, and the British Gas website make no reference to the programmer at all, let alone how to alter it.
    Could anyone help me as to how to amend the clock time?
    upload_2018-10-4_20-21-9.png upload_2018-10-4_20-21-9.png upload_2018-10-4_20-21-9.png
     
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  3. stem

    stem

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    It's actually a 'Hive' thermostat, so you should be able to find plenty of info / manuals etc on line. Current versions get their time settings automatically, so if yours is linked to a hive hub, a reboot may update it.
     
  4. gasmanstu72

    gasmanstu72

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    its not a Hive, its a dual channel programmer
    it should be radio controlled and should set itself. the only thing you can do is take the batteries out for a while and hopefully it'll reset.
    failing that it'll have to be replaced
     
  5. stem

    stem

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    Ah yes, my apologies programmer not thermostat, force of habit, when it comes to Hive. They look the same at a quick glance.
     
    Last edited: 5 Oct 2018
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  7. ollski

    ollski

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    It's a hive without the wireless capability, setting instructions for hive are the same.
     
  8. Bugdust24

    Bugdust24

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    Thanks everyone for your help. I was away over the weekend, at which time, it decided to go into a bizarre "factory check" pattern which asked you to press various buttons and then rotate the knob left or right. Having done so, it then just kept repeating the requests on an endless loop. She turned the mains power off briefly and that seemed to stop it, but the clock is still 15 mins slow.
    Unfortunately, BG took the installation manual with them, so I don't even know how to get into the little sod to disconnect the batteries in the hope it resets. It feels like it should somehow slide off the backplate as there is a degree of movement. There certainly isn't two screws on the underside as suggested in the remote control Hive instructions.
     
  9. securespark

    securespark

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  10. ollski

    ollski

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    It's got like a little lever at the bottom in the middle that sort of flicks it off. These things pretty much talk you through all the setting options when you press the centre menu button though.
     
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