British Gas Hive control packed up so no heating till thurs

[dcawkwell]

Hive. "While you control your heating at home!" NOT!

The more complicated you make it the more there is to go wrong.

Simple timer under 5 quid from local supermarket.

In that case what you've said applies to ANY wireless thermostat of any kind because it's his receiver which is faulty. Hive or not this could have happened.

Yes that is why installed cabled thermostats. It is foolproof.

 

[Phill Peck]

Hi ,Our Hive control has packed up today ( The NO RF message ) After speaking to the helpline they said it sounds like the receiver by the boiler has packed in , no lights on it at all.
Worst of all though is they say they cant get an engineer to us till Thursday , i explained that we have no heating or hot water, my partner is disabled and is suffering with a chest infection but he said it doesnt matter, thursday is the best they can do.

We simply cant manage till then so i need to by pass the hive control to get the boiler working , can anyone advise which wires to connect to where to bypass the hive control ?
The back plate is currently wired as :

1. Neutral from feed and to boiler
2. Live feed and brown to boiler
3. Black to boiler
4. empty
5. grey to boiler
6. empty

Any help greatly appreciated.

I'm assuming black is in terminal 1 not 3 the hive backplate is labelled
N L 1 2 3 4

N-neutral
L-live
1-common(live from boiler)
2-not used
3-SL to boiler
4-not used

Put the grey in with the black in T1 and the boiler will fire 24/7
Depends if you can do this safely. Complain they will come

Best to tell us what your boiler is though