broadband not working at new extension

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Hi,

I've wired in a new telephone socket as an extension from the master. The phone works fine here but not the broadband. Didn't think this was possible!
Broadband works on the master socket.
Any tips?
 
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is there a filter in the way ?????


DOes the master have a smaller socket for the BB to plug into
 
Hi,
The master socket has a separate socket for broadband and telephone but I've removed the front plate and tested the micro filter at the socket underneath, it works there. This points to an issue with the wiring of my extension socket.
I've followed the suggested steps and as I said, the phone works fine
 
Wiring as follows: Blue to 2, orange to 3, white and blue to 5
 
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Once you separate telephone and broad band as you have with master socket then you will need to extend them as separate functions. I would guess you have fibre optic broad band?
 
The distance of cable between these points is around 13 metres. I don't have fibre optic. I just need broadband at new location. Does this just require blue cables? If yes, do I leave the blue and blue/white where they are and disconnect the orange?
 
. I just need broadband at new location.
So no telephone needed at the new extension location? In that case just use the blue/white pair to connect from A & B on the master filter to 5 & 2 respectively on the new jack, assuming it's a BT-style jack. The orange pair will not be needed.
 
Yes, just need broadband at new location. Given the points I am currently at, I will just have to disconnect orange.
Can I not have phone and broadband at new location?
 
In my house Open Reach installed a socket with three outgoing points. Two vie sockets and one by removing the lower section of the socket and making a connection to the removed section which once replaced will allow extension phones. However since it is after the built in broad band filter it will not extend the broad band.

To extend the broad band I have three options, either extend the cable from socket to voltage reduction unit or extend the cable from voltage reduction unit to router, or extend cable from router to lan devices.

The open reach cables into the house normally run at around 50 volt and your lan and router are more like 5 volt, as to exactly what is done in the open reach box and what is done in my sky box I don't know. As a result I don't know which box is technically the router the sky box may be just a switch and WiFi unit.

As to which cable is best to extend I also don't know. The twisted pairs need to match and extending cables can cause a miss match so I am not sure which is best?

We have RJ9, RJ10, RJ11, RJ12, RJ22, and RJ45 connectors which all look similar. I think you need an RJ11 extension lead to extend the 50 volt incoming broad band and the RJ45 is used to extend the telephone cable. However I am not sure if I am correct.

I was lucky I got some converters while in Hong Kong as as yet I have not run out.
 
Yes, just need broadband at new location. Given the points I am currently at, I will just have to disconnect orange.
Can I not have phone and broadband at new location?
Have you connected to the correct terminals? The A and B terminals are in the front of the middle part of the master socket in the new sockets. The terminals 2,3,5 on the back of the front part of the socket are filtered.

You will need a filter at the extension end if you want to use a phone as well.
 
Yes, just need broadband at new location. Given the points I am currently at, I will just have to disconnect orange.
Not if you have the blue/white pair connected to the filtered terminals at the master. You need to move them to the unfiltered side, which are the terminals marked A & B, assuming that you have the fitted filter at the NTE (master) location. A picture would confirm for us.

Can I not have phone and broadband at new location?
Yes. With a filter at the NTE, you really want to run a separate pair for the DSL and provide two jacks at the new location, one for your modem, one for the phone.
 
We have RJ9, RJ10, RJ11, RJ12, RJ22, and RJ45 connectors which all look similar. I think you need an RJ11 extension lead to extend the 50 volt incoming broad band and the RJ45 is used to extend the telephone cable. However I am not sure if I am correct..
The RJ designations specify not only a connector type but also the wiring configuration. Despite popular misuse of the term, the modular connectors for twisted-pair Ethernet are not RJ-45; they're not a telephone wiring configuration so are not RJ-anything. They are just 8-position modular plugs & jacks.

The smaller 6-position plugs & jacks used for DSL connections in this application are RJ-11 configuration with the line carried on the middle pair of contacts (many plugs, while 6-position, are fitted with only 4 or only 2 contacts).
 
If you have one of these on your main socket, they come in two varieties, one with unfiltered and filtered terminals, and one with just filtered. Notice the unfiltered AB terminals.

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IMG_3145.jpg



If you have the more recent filter plate, which sits between the back plate and the removeable lower section, there is a pair of unfiltered terminals on the filter, on the left hand side.

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$_1.JPG


In both cases, you should really terminate the extension with an RJ11 socket. Readily available.
 
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