Calor Gas

[Diver Fred]

Or should say (expletive) Calor Gas.
Received letter on Saturday informing me of price increase post 27th April. Rang this morning to order replacements to be quoted the new price - over £240 for 3! delivery on Thursday. Asking why when I was expecting to pay £212-50 they said the new price applies on day of delivery not on day or order.

That little bit of info was not in the letter.

 

[diy_fun_uk]

For context, what was the previous price?

 

[Stivino]

What type of Calor gas and what quantity are you ordering?

 

[Diver Fred]

For context, what was the previous price?

£212-50

What type of Calor gas and what quantity are you ordering?

3off 47Kg Propane

 

[Stivino]

That’s about a 13% increase. Is that not quite a bit less than the average increase in gas prices?
Or, is it more about getting it at the price it was on the day that you ordered it?

 

[securespark]

One would expect to pay the price on the day of the order, surely?

 

[Stivino]

One would expect to pay the price on the day of the order, surely?

I would tend to agree with you on that but, I used to have a Calor bulk tank in the garden and if I ordered gas, they said that it can take up to 21 days for delivery. So, I can see why they are going by the delivery date price because the price to them could go up drastically between order and delivery.
I always found them a bit awkward to deal with, it was as if they had me by the nuts when it came to buying gas. Because I had a Calor tank none of the other cheaper companies could supply me. I imagine that’s the same for all of them, they only fill their own tanks.