Another one the other day,
A message, can you come and have a look at my electrics, we have a burning smell. Number is...........
Ring, and ring, and ring.... No reply!
Now I know where this woman works so I get my missus to go and see them, get mobile number, address. Got them still not answering the phone so I go there on the way home (only 5 mins out of my way). Guess what, no one in!
So I get another phone call today, speak to her husband - hot fuse - wylex standard (white) - with washing machine & tumble dryer on. I arrange to go there.
When I get there I have a look for loose terminations in the CU, find the live (load side) terminal of one of the circuits is loose in the board, so tell them the bad news, you need a new CU, how much? £250 - £300, GULP
So I guess that I'm not going to get that one!! charged them £20 for looking - took all of 15mins including a quick Zs on the circuit in question!