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Cancelling a Chubb alarm maintenance contract

Discussion in 'Alarms, CCTV & Telephones' started by dmf558, 1 Oct 2013.

  1. dmf558

    dmf558

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    Has anyone any experience of cancelling a Chubb service contract?
    Chubb installed our alarm about ten years ago and ever since we have paid an annual service charge. Because it is now getting so expensive we are thinking about terminating the agreement and disconnecting the alarm. How do I do this as if I remove the front panel I understand it sets the alarm off unless you have the engineers code which I doubt Chubb will give out.
    Anyone have experience they could share would be appreciated.
     
  2. Maxsys

    Maxsys

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    Who owns the equipment you or them? Should be detailed somewhere in the paperwork,
     
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  4. dmf558

    dmf558

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    We do as it's past the five year "hire period"
     
  5. EightyTwo

    EightyTwo

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    Why not call your local, independent alarm company and see if they'll take it over? We just took one over, RedCare and all.

    Alternatively, get the Chubb engineer to set the engineer's code to the default at the next service (after you've cancelled the contract). Don't ask, don't get...!! ;)
     
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  7. Jibbeh

    Jibbeh

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    If it ten years old get rid and get something new installed.
     
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