What protocol is the existing ( working ptz ) using ? Most modern ptz use a data connection that is transmitted up the coax
Older ptz will use the RS 485 ( a twisted pair to the PTZ ) the hikvision dvrs do support both , some cheaper ones don’t have the RS485
Post some pictures of the rear of your dvr connections
I normally fit 5mp versions of the dvr ( HUHI ) as you will have more choice going forward I have seen some of the older cameras with image issues on new machines but it’s the look of the draw!
Plus cameras are that cheap these days it’s better to swop them out
Older ptz will use the RS 485 ( a twisted pair to the PTZ ) the hikvision dvrs do support both , some cheaper ones don’t have the RS485
Post some pictures of the rear of your dvr connections
I normally fit 5mp versions of the dvr ( HUHI ) as you will have more choice going forward I have seen some of the older cameras with image issues on new machines but it’s the look of the draw!
Plus cameras are that cheap these days it’s better to swop them out

