Com fault texecom

[Budnzeus]

Hi wondering if someone can help? I have a Texecom premier alarm and keep getting a com fault on com 3 (gsm) and first I thought this was down to mobile phone signal dropping so changed the sim to a different provider.

I still get the fault coming through on the panel every few days but the strange thing is the com port is still working.

As well as the gsm I have a smart com and as soon as I go into the app I get a text saying that remote access has started.

If I arm and disarm the alarm remotely the fault clears. It’s driving me mad now. Any ideas?

 

[sparkymarka]

Depends on what sim you had ….and changed to …?

 

[Budnzeus]

So originally I had a virgin sim which was piggybacked off ee and it worked fine, virgin then sent me a new sim that was piggybacked of Vodafone and that’s when the issues appeared to start.

I changed to gifgaf - which is off o2 and it worked ok for a few weeks but then has started playing up again.

 

[sparkymarka]

O2 and voda have been sharing masts since about 2017/ 18 , this may be your issue ?