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computer won't boot up

Discussion in 'Software' started by tammo5151, 10 Dec 2014.

  1. tammo5151

    tammo5151

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    The Dell logo on my computer won't boot their is just a dot :cry: any advice would be appreciated thanks
     
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  3. mattylad

    mattylad

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    Has it got past the bios but is stuck with a black screen where the windows one should be?
    that may be normal on a tuesday if it has just updated, leave it running & see if it improves.
     
  4. tammo5151

    tammo5151

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    yes with white arrow
     
  5. AlanE

    AlanE

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    Will it boot up in safe mode?
     
  6. tammo5151

    tammo5151

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    no I have been trying will not boot up in safe or any other
     
  7. mattylad

    mattylad

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    I have heard that the latest update is doing this to a lot of computers.

    BTW - you have not said what version of Windows you are using?

    Have you googled for this happening to others? There are similar questions asked for and solved by others.

    try windows update black screen dell
     
  8. Skyhigh

    Skyhigh

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    The second Tuesday of each month is known as "Patch Tuesday" - it's when Microsoft release the majority of the scheduled patches for it's operating systems, such as Windows 7, Windows 8, etc.

    Sometimes - as others have said - this can mean that you computer takes a long time to start. This months update was *immense*. For example, many Windows 7 systems got anywhere from 50 to 75 updates to run through.

    Sometimes updates do cause problems with your machine.

    Regardless, even if it is an update issue your machine should still:
    1) get past the BIOS boot screen (usually a black screen that flashes up in the first couple of seconds from pressing the power button).

    2) You should still be able to boot it into Safe Mode or at least access the Windows boot option screen.
    (usually you tap F8 during the boot sequence to access this, but some vendors such as HP change the key....so maybe google for "<your computer manufacturer> windows boot screen key" or similar.

    If it's not getting that far then it's likely to be something else such as:
    1) Boot record corruption (rare, unless you've been fiddling or the drive is on the way out)

    2) Hard disk is on its way out - again, fairly rare and usually there are warning sounds/signs, unless it's an SSD which will 'stop dead', but your BIOS would complain about not being able to see the disk.

    3) Hardware failure, such as a RAM issue.




    Cheers,
     
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