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- 13 Nov 2015
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Can you help please? I have moved to a flat which has three Creda storage heaters - model CNT24FW - which also have fan heaters at the bottom (and the only button on the heaters themselves is the boost button for these). I have programmed the Credanet controller which has 3 zones and I have programmed the temperature for each day and on/off times. Unfortunately the storage heaters are not storing heat and are stone cold. The fan heaters however are working. All wiring/connections in the electrics cupboard looks fine. There are two switches next to each heater - one for storage and one for fan. At the times the heating is not programmed to be on, both of these are lit with a neon light. When the heating should be on, the storage light goes out. I have no technical knowledge but am sure I have followed the programming instructions to the letter. What am I missing please? The only thing that was not right was that all the switches next to each heater were turned off by the previous tenant (whereas in the Credanet manual it says these should never be switched off to keep the circuit intact).