Hi all, I've got a crosswater bath/shower mixer (komo model). It's only about 18 months old.
The tap handle is spinning - you can hear that it isn't catching on the splines. I've taken it off so I can turn the water on and off with a wrench until it's sorted.
I know it's under a 15 year guarantee, so that's not the issue - but is it possible to get a new handle that won't wear out!? The inside seems to be plastic and the tap doesn't get used THAT much - maybe on and off once or twice a day.
Is this a common problem, and one that crosswater might be aware of? Or is there a simple quick fix? Or is it a matter of having to get a new part?
Many thanks.
The tap handle is spinning - you can hear that it isn't catching on the splines. I've taken it off so I can turn the water on and off with a wrench until it's sorted.
I know it's under a 15 year guarantee, so that's not the issue - but is it possible to get a new handle that won't wear out!? The inside seems to be plastic and the tap doesn't get used THAT much - maybe on and off once or twice a day.
Is this a common problem, and one that crosswater might be aware of? Or is there a simple quick fix? Or is it a matter of having to get a new part?
Many thanks.