Dimplex fire not working

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8 Jun 2020
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United Kingdom
Hi all

I have an optimist dimplex fire, all of a sudden it doesn’t turn on. I don’t use the optimist function, so it’s not that! Changed the fuse, nothing. I don’t want to scrap it.... or is it doomed! Thank you
 
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Is it on it’s own circuit? Have you checked your consumer unit for an mcb/rcd in a downward position?
 
Check the connections in the plug, and at the other end. Is it under warranty?
 
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No, it’s really old. We only use it for a few weeks at Xmas in the evening. Connections in plug look normal. Thanks for your reply
 
It may need a new part then (if replaceable). If you have access to a multimeter you could check for resistance at the plug.
 
Hi Katie - did you solve your problem with the fire? I have a similar issue in that the fire appears 'dead', but on checking power there is still power going in, and the unit 'beeps', but in all other respects is lifeless. Thanks.
 
We have a Dimplex Burnham opti mist. We have installed it in to an existing sealed fire place, the functions work but the mist won’t rise. It was fine when we tested it outside of the fire surround. It’s not in its original surround that it came with
 

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