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Dimplex storage heater not working

Discussion in 'Electrics UK' started by Sartorialism, 6 Nov 2016.

  1. Sartorialism

    Sartorialism

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    Hi,

    I have a Dimplex XL18N (S/N: 002440/01 WW) storage heater which is not working (and never has since i moved into the property). It's always completely cold, despite setting the input to the highest level.

    I've tried re-connecting it to the electricity supply with a new double pole switch.

    I've also tried resetting it - however i couldn't find an obvious reset button or anything which resembles what online info has suggested should be there. Between the 3 white rolls on the right and the single white roll on the left is a curved metal clip. This was up, so not making contact with the metal piece below, so i pushed that back down. The heater is still not functioning though.

    Does anybody have any ideas?

    Thanks

    20161106_110540.jpg 20161106_110555.jpg 20161106_110607.jpg
     
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  3. deadshort

    deadshort

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    Have you checked there is power to the DP switch?

    Regards,

    DS
     
  4. Sartorialism

    Sartorialism

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    Yeah, that's why i installed a new one which has a power indicator light on it so i'd know for sure it's actually getting power. It comes on like it should during the Economy 7 hours.
     
  5. Echo the husky

    Echo the husky

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    The overheat reset is that white plastic button hiding below the white wire. If it trips again the input stat is faulty. Looking at the amount of rust, a new heater won't be a bad option. If you do just replace the input stat, replace the cutout as well, they usually come as a kit.
     
  6. Sartorialism

    Sartorialism

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    Great, thank you. I've just pressed that button, so hopefully i'll see later that it worked. If i do end up replacing the input stat/cut out, presumably this is fine?
     
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  8. Echo the husky

    Echo the husky

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    I'm not sure that is the correct one, the XL18N model has been around for many years and the internals have changed many times. I think there is a conversion kit for fitting newer stats. Here is a better place to look, phone the company if you are unsure, letting them know the model, serial and series codes.

    I missed this before, looking at the photo the stat is now busted and needs to be replaced.
     
  9. Sartorialism

    Sartorialism

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    Did i bust it by pushing the metal clip?

    I've emailed that site and Dimplex about the correct part. Thanks.
     
  10. Echo the husky

    Echo the husky

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    Yes, it's not supposed to be buckled like that! It's a finely calibrated component.
     
  11. Sartorialism

    Sartorialism

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    Ha, ok, that makes sense. Hopefully i'll get a quick response so i can purchase and fit a new one. Thanks for the help.
     
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