Do I need to replace all the central heating pipes?

[68pages]

Hi

I had a new boiler installed by BG in June this year. They put Fernox F1 and F3 to clean the system. I called them today as one of the radiators was only getting luke warm. The engineer changed the valve and drained the radiator and now another one in the same room is not working. He said that I need to replace all the pipes as there is a blockage somewhere or try a manual clean. The system is micro bore.

Thanks I really would appreciate your advice

 

[crashndie]

did they do a power flush or just put the fernox in the system ?

 

[68pages]

Hi Thanks for the reply - they just put Fernox in

 

[nickso]

You need to check the terms and conditions of what you were sold. I would suggest you are entitled to get the current problem fixed FOC. Are you on homecare or was the boiler change done as a stand alone job?

 

[dcawkwell]

Personally I'd say the system just needs balancing.

 

[68pages]

Thanks Nickso for replying - the old boiler was on homecare - had to have a new one as the parts were no longer available (new one on homecare 400 too) - just upset that the rads were working - one was really hot and the other was warm and now no heating at all in the lounge. The salesman said that they couldn't powerflush the system something about the system having 'manifolds' - but I don't really understand the system



Appreciate your response.




V

 

[nickso]

So you're not on homecare now?

I really hope they at least offered you a filter to keep the carp out of your new boiler.

 

[68pages]

Sorry yes still on homecare they gave it free when we got the new boiler and no mention of a filter????

Thanks V

 

[Nige F]

- the old boiler was on homecare - had to have a new one as the parts were no longer available




V

So they said

 

[Nige F]

. The salesman said that they couldn't powerflush the system


V

possibly true - but an old school plumber could flush the microbore with mains water . Been , done . got T shirt just too much trouble for BG who look after your world - and their shareholders too - allegedly

 

[Agile]

Personally I'd say the system just needs balancing.

When did you go to visit her?

OP, what was the make and model of your old boiler?

Tony

 

[68pages]

It was an Ideal boiler put in in 1987 and the engineer gave me the part number to try to find on the internet -( I did try but the part came up as discontinued) even after he had tried to get parts from another source but it was obsolete - I did think that after 24 years it was time for a new one ... they told me that they had cleaned the system before the new boiler install . and only two months later the pipes are blocked and now I have to replace all the pipes!! The radiators were working for 20 years but today after BG visit to try to improve the heat coming from one radiator I have no heating in the lounge.. I have read on the boiler installation instructions that me and the engineer signed on the installation date (of a Greenstar Ri page 9 installation, commissioning and servicing instructions) that the system should have been cleaned and flushed before and after the new boiler was fitted.

Thanks for your time!


V

 

[hansthebear]

Cut out and repipe the manifolds, its likely to be a lump of dirt moving about.

Fernox f1 and f3 cold/hot flush is as per manufacturers instructions so the bg bashers wont have any luck placing blame this time unfortunately