Issue resolved. Drayton tech support advised I log out of the app and log back in using mobile data connection. This enabled the heat reports which now work ok on Wi-Fi too.
If you need to find a tradesperson to get your job done, please try our local search below,
or if you are doing it yourself you can find suppliers local to you.
Select the supplier or trade you require, enter your location to begin your search.
Please select a service and enter a location to continue...
Are you a trade or supplier? You can create your listing free at DIYnot Local