Dutch boiler

[screwedbygassafe]

I have a dutch manafactured condensing boiler which is ultra effecient but unfortunately not supported or serviced in the UK. I asked a recommended 'specialist' in the make to service the boiler having used it for approx 18 months without having a problem.

At the end of the service they found that the CO2 emmissions were wildly different from the recomended at 11.9% as opposed to recommended 8.8-9.4%. Is this correct...wildly different???

Finally the said expert managed to damage the PCB in my boiler whilst carrying out the annual service by 'merely switching on the boiler'. Is this possible?? Anybosy experienced something similar?

 

[ollski]

I have a dutch manafactured condensing boiler which is ultra effecient but unfortunately not supported or serviced in the UK. I asked a recommended 'specialist' in the make to service the boiler having used it for approx 18 months without having a problem.

What is it?

At the end of the service they found that the CO2 emmissions were wildly different from the recomended at 11.9% as opposed to recommended 8.8-9.4%. Is this correct...wildly different???.

No that's the whole point of a service on a condenser, to set and check pressures, gas rates and emissions and rectify them as required.

Finally the said expert managed to damage the PCB in my boiler whilst carrying out the annual service by 'merely switching on the boiler'. Is this possible?? Anybosy experienced something similar?

No, not by switching on, have shorted out live testing with my probes set on resistance before now though!

 

[petit_pablo]

What is the boiler?

 

[adlplumbing]

we all screwed by gas safe

 

[screwedbygassafe]

The boiler is from a company called Coopra BV.

The 'expert' engineer refuses to rectify the problem and maintains that it is my fault that the boiler is spoilt!

I cannot get any expert to come and comprehensively tell me what the problem is!

 

[adlplumbing]

never herd of it

 

[Agile]

Where did you find him?

Most modern boilers are all very similar.

Can you find a manufacturer's serial number and model number? Or if not take and post a photograph of the front panel? It may really be something we all know well!

If the CO2 measured is out of spec then the engineer should reset it to the factory recommended figures or indentify a fault which prevents it being set up correctly.

Obviously we dont know what he did and boilers are so perverse that they can fail at any time and sometimes choose to do so when the engineer is there.

But mostly the expectation is the engineer did something he should not have done!

Tony Glazier

 

[petit_pablo]

All i can find for coopra boilers are rebadged biasi's so far

 

[adlplumbing]

in that case op can u send us pic off the boiler

 

[petit_pablo]

And possibly something that looks like an atmos

 

[screwedbygassafe]

I purchased the boiler from a company called Eco-Hometec but they no longer provide any back up service on the boiler.

I have recently found out that there is a company which purchases the boiler and rebrands them to there own brand name called Strebel.

Their website is

http://www.strebel.co.uk/jkcm/default.asp?pg=134&lang=1

Please look at model SC30.

The reason for my user name.....the 'expert' who worked on my boiler was at that time not registered with gassafe but immediately I complained this person registered. I was told by gassafe that there is nothing I can do as it is an 'internal' matter!!! What a toothless organisation?

 

[screwedbygassafe]

I believe that Atmos also provde parts for this boiler.

 

[adlplumbing]

g25 not g20 hmmm
never seen this boiler before
but got ask is adabted for british mains gas

 

[adlplumbing]

just rang them they said been converted british market and be changing manu instruction soon

 

[Biggles..]

If it's a strebel then it comes from the same factory as ATAG and beestons.
Very good boilers but tend to be commercial only.

If your struggling and I didnt look at your area look up Jed Riley in Derby he's a strebel specialist.