Electric boiler not producing hot water - Horstmann 7 etc

[natash13]

Hi folks,

First time poster, not sure if anyone can help on here?

Live in a new build flat (3 years) old, recently the electric boiler (range tribune) which is connected to a Horstmann Electronic 7 controller has stopped heating water.

The off peak settings are still setup and the red light indicator comes on to indicate the programme is running but no hot water.

I can't even get it to heat, even when the manual "boost" button is pressed, again red light shows it should be working.

Has anyone out there experienced a similar problem and who would be the best tradesman to contact - a plumber or an electrician?

Thanks in advance for any advice offered.

 

[hairyben]

I believe you're referring to an immersion heater? Post a pic if unsure.

If so, sounds like it needs a new element, a plumber can do it, many sparks do them too. Phone and ask, they should check, confirm and replace if ness. Oh, and specify an alloy element, not copper.

 

[Taylortwocities]

Dont jump to conclusions. If it is an immersion there will probably be an over temp switch that has tripped.

Per hairy's suggestion. Post a pic, we like pictures

 

[natash13]

Thanks for the advice thus far.

As suggested I have posted pics here.

1. The heater / boiler.



2. The type of Horstmann control unit.



If I am looking to replace the element which part of the system is this? and also where would I find the reset switch, is it under one of the two white caps?

Thanks again for any advice.

 

[mattytwig]

Hi guys,

Did any of you get a solution from this?

I have the same issue now and don't want to splash out on a plumber if its a simple fuse/thermostat problem.

Thanks a lot

Matthew

 

[Taylortwocities]

mattytwig

After two years nobody gives a fig if its fixed or not.


If you have a NEW problem then start a NEW topic of your own.

 

[mattytwig]

This is a NEW problem, if you've got nothing constructive to say then save your fingers. Someone else has had this problem on this forum, is that why your having a dig? I'm desperate for help, not digs

 

[Taylortwocities]

OK then.

Please confirm that your problem is EXACTLY the same as the old topic.

You have an electric boiler (range tribune)

with immersion that is connected to a Horstmann Electronic 7 controller?

If the answer is yes then here is my constructive help:

Did you read the advice given in the earlier replies?

Have you checked and acted on all of the advice?

Have you looked at the immersion thermostat
Is there a safety switch, has it tripped?

If all that is OK, then post pictures of the immersion and also advise if you have a mains test device like a multimeter (NOT a neon screwdriver).

 

[Steve]

If you have a NEW problem then start a NEW topic of your own.

This is a NEW problem

So dont get mad then - you've not started a new topic have you? You should. Your system is highly unlikely to be the same as the one pictured, and will have different controllers and parts, as well as possibly a different cylinder and different supply arrangements.

This is the reason you start a new topic. People get confused.