For a few months I have been having issues with my electric garage door. Its started doing 2 things
1) It goes down to close, touches the floor, then comes straight back up again so im unable to close it
2) It closes but it then wont open - when i look inside the 'error' light is on as is the light in the sensor at floor level. The only way i can get it open is by manually opening it by turning the handle a few times which raises the door a tiny bit, the error light then goes off and i can then electronically open it.
Im thinking this is probably all to do with the sensor? Ive tried hoovering out the area and wiping with a damp cloth but no luck. It seems that the door is going too far down when it closes, so that the pressure on the sensor from its own weight is making it think there is something under it so it is opening itself for safety reasons. Do you agree? Is there usually a way to minimally adjust how far it comes down to stop the sensor being activated? Or is it likely something else?
Apart from the above issues it works fine, it goes up and down ok once its 'released' and the error light has gone off.
1) It goes down to close, touches the floor, then comes straight back up again so im unable to close it
2) It closes but it then wont open - when i look inside the 'error' light is on as is the light in the sensor at floor level. The only way i can get it open is by manually opening it by turning the handle a few times which raises the door a tiny bit, the error light then goes off and i can then electronically open it.
Im thinking this is probably all to do with the sensor? Ive tried hoovering out the area and wiping with a damp cloth but no luck. It seems that the door is going too far down when it closes, so that the pressure on the sensor from its own weight is making it think there is something under it so it is opening itself for safety reasons. Do you agree? Is there usually a way to minimally adjust how far it comes down to stop the sensor being activated? Or is it likely something else?
Apart from the above issues it works fine, it goes up and down ok once its 'released' and the error light has gone off.