Write to ACIOB, enclose a copy of his quote, and ask them if it is normal practice to accept people for membership who have fraudulently claimed to be a member when they weren't ?Aciob said he has just registered.2 weeks ago he wasn not.i shouldnt have told him i had rung them.
Also ask them, if he is now a member, what their complains procedure is when a member does substandard and unsafe work ?
It will be interesting to see what their response is.