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Flex 20 fault

Discussion in 'Alarms, CCTV & Telephones' started by Scoobz, 23 Sep 2020.

  1. Scoobz

    Scoobz

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    The keypad panel on my Flex 20 is showing a series of stars. Whilst I was away we had a thunder storm which knocked out my internet (it impacted the router). It also appears to have knocked out the intruder alarm, which sat next to it. When I went to check it there was no power coming out from the panels 15v power supply. I subsequently plugged in a 12 volt one which powered up the alarm and the keypad, which is now displaying a series of stars / asterisks, and is non responsive.

    I assume this is because the alarm system needs 15 volts to fully function and the batteries have been completely discharged (checked the one on the control panel and it was down to 6 V) and need to be replaced,

    My question is does this sound a feasible explanation and plus where would be a good source of parts (batteries / power supply) ?

    Plus does anybody know whether the alarm has anything to protect the circuitry in the event of thunder and lightening storms.

    Many thanks

    Scoobz
     
  2. sparkymarka

    sparkymarka

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    Speak to galaxy guy on this one....
     
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  4. GalaxyGuy

    GalaxyGuy

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    It's possible for an electrical surge to cause damage. There is basic protection in the circuits, but there's always the possibility of damage.

    If you plug your supply in, what does the on-board panel PCB LED do ? If it starts flashing a code (like morse with an LED), then it will do this if the power is not sufficient for the CPU to start up.

    Any 15V supply at 1A+ will do.

    If you connect a new or fully charged battery, then the panel should start up as soon as you connect it.
     
  5. Scoobz

    Scoobz

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    Galaxy guy that is exactly what it is doing - an SOS flash.

    Have sent you an email.

    Thanks for the help really appreciated

    Scoobz
     
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