Fluidmaster replacement

[Alex10]

had a problem recently customer had a new fluid master installed by myself, calls me up says toilet flushes fine apart from no water at all from front of loo?

Any advice pls ? Not sure what it could be she advised me she has cleaned under the rim for blockages!!

Thanks

 

[JohnD]

is it a hard-water area?

 

[Alex10]

Not really, only thing am thinking is the donut washer fluid master sent was 2inch! And the hole on the pan was about 3" do I used the old one and the new one to get a seal and wondering if it is stoping the water getting to the front ! I doubt it because there isn't even a drop!

Thank John

 

[muggles]

If the old flush unit was 2" and the new one is 1½" then that could be making a difference

 

[just pumps]

had a problem recently customer had a new fluid master installed by myself, calls me up says toilet flushes fine apart from no water at all from front of loo?

Any advice pls ? Not sure what it could be she advised me she has cleaned under the rim for blockages!!

Thanks

Was it working ok when you left it? Try a wire coathanger to see if all the holes are clear.