Hello,
This is my first post and I'd be grateful for any help. I'm in a bit of trouble with the wife.
We inherited a Galaxy 8 Plus system that the previous owner had installed in the house. We had it serviced by a local independent company a couple of months ago, no faults found.
Yesterday I came into the house in a tizz as our car had broken down and I'd limped it home just about with wife and kids in tow. The alarm was set at the time...I rushed into the house and straight past the entry PIR (which of course started beeping to remind me to unset) into one of the zones and, lo and behold, I set the alarm off. I then went back to the panel and typed in my PIN to unset the alarm. You'd think everything would be back to normal at this point, as I'd used the PIN to deactivate the alarm.
But no, 'code 06320 call alarm co' now appears and we can't set the alarm at all (this is the part the wife is angry about). It tells me that Zone2 Intruder PIR has been activated, well of course I know that, it was me!
Surely as a user I should be able to reset the condition? It's not a tamper condition, the alarm was set off but the PIN immediately typed in and cancelled the siren within seconds of it going off.
This all happened within the space of 15-20 seconds, so well within the normal timed allowance for entry and unset of the alarm.
I guess this is why we were told to close all the doors in the house before setting the alarm, so that fools like me at least have to think twice before entering an armed zone!
I noticed a thread on Galaxy 2 from back in 2010 and hoping that those ladies or gents are still about and can offer some advice.
Thanks in advance, John
This is my first post and I'd be grateful for any help. I'm in a bit of trouble with the wife.
We inherited a Galaxy 8 Plus system that the previous owner had installed in the house. We had it serviced by a local independent company a couple of months ago, no faults found.
Yesterday I came into the house in a tizz as our car had broken down and I'd limped it home just about with wife and kids in tow. The alarm was set at the time...I rushed into the house and straight past the entry PIR (which of course started beeping to remind me to unset) into one of the zones and, lo and behold, I set the alarm off. I then went back to the panel and typed in my PIN to unset the alarm. You'd think everything would be back to normal at this point, as I'd used the PIN to deactivate the alarm.
But no, 'code 06320 call alarm co' now appears and we can't set the alarm at all (this is the part the wife is angry about). It tells me that Zone2 Intruder PIR has been activated, well of course I know that, it was me!
Surely as a user I should be able to reset the condition? It's not a tamper condition, the alarm was set off but the PIN immediately typed in and cancelled the siren within seconds of it going off.
This all happened within the space of 15-20 seconds, so well within the normal timed allowance for entry and unset of the alarm.
I guess this is why we were told to close all the doors in the house before setting the alarm, so that fools like me at least have to think twice before entering an armed zone!
I noticed a thread on Galaxy 2 from back in 2010 and hoping that those ladies or gents are still about and can offer some advice.
Thanks in advance, John