Honeywell galaxy flex final zone issue

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Hello

looking for some guidance and help if I may

I have just started a project to try install a Honeywell galaxy flex I completely understand it’s probably over kill for a house and someone will tell me it’s not for a DIYer but am having a go never the less

I have it all set up and working nearly the only problem I have is if I set the front door as a final zone it won’t unset when the door opens and it will time out and then alarm out then I can cancel the alarm, I have tried it as a exit zone and i then have the problem that it will just alarm out straight away with giving time to unset. I have check the timings for entry and it’s plenty of time to get in and to the keypad.

I have a pir in the hall that covers the keypad and a door contact I believe the correct way would be the pir would be set as a exit zone to allow you to get access to the keypad and for setting of a night and the front door would be set as a final for exiting and entering.

have a missed anything here or any setting not aware of? Or is it possible that panel is faulty?

many thanks for any help
 
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