Hi there,
Could any of you possibly help shed some light on what has happened here?
I have a Flex 20 V3 with the network module, and all my user pins are (were) custom bar the engineer pin which was default. I have the network module open to the outside world via my router so that I can log in using an app such as selfmon on my phone from anywhere. The alarm is just in my home.
So the strangest thing, I go out at 10:25 to go to the shop, set the alarm as normal. I get back in at 11:00 on the dot. After I had swiped the fob to get back in, succesfully can I add, the panel started making a noise and when I went to look at it, it had gone through the factory reset process and was at the begin configuration prompt.
Spent ages going back and forth between manual pdf (on my PC in the other room) and configuring the alarm back up somewhere close to where it was, and when I configured the network module again, there were a series of events which were logged between 10:25 when I left and 11:00 when I got back. The screenshot of the app is below. - There's a MEM RESET event, +ENGINEER event, LOC WRITE event, FULL TEST USR event, +INST. SET event and FULL SET event. All just before I got back in.
The question I guess is, is there a series of events which can naturally cause this panel to factory reset itself in this way, or is it a potential that this random alarm panel, on a random port, on a random internet address, at a time just when I was out, has been targeted for attack and the user pin guessed and the actions above done? The latter seems very far fetched, but not beyond the realms of possibility. Even more strange that it happened only while I was out. I have used both the GX Remote and Self Mon. Anyone heard of any word of one of those apps being 'questionable' (I.e. posting configured set-ups and key-presses to their servers?)
Don't know what to think! Don't want to configure the panel really as much as I had for fear of the thing randomly resetting itself.
Any advice or suggestions welcome.
Jack
Could any of you possibly help shed some light on what has happened here?
I have a Flex 20 V3 with the network module, and all my user pins are (were) custom bar the engineer pin which was default. I have the network module open to the outside world via my router so that I can log in using an app such as selfmon on my phone from anywhere. The alarm is just in my home.
So the strangest thing, I go out at 10:25 to go to the shop, set the alarm as normal. I get back in at 11:00 on the dot. After I had swiped the fob to get back in, succesfully can I add, the panel started making a noise and when I went to look at it, it had gone through the factory reset process and was at the begin configuration prompt.
Spent ages going back and forth between manual pdf (on my PC in the other room) and configuring the alarm back up somewhere close to where it was, and when I configured the network module again, there were a series of events which were logged between 10:25 when I left and 11:00 when I got back. The screenshot of the app is below. - There's a MEM RESET event, +ENGINEER event, LOC WRITE event, FULL TEST USR event, +INST. SET event and FULL SET event. All just before I got back in.
The question I guess is, is there a series of events which can naturally cause this panel to factory reset itself in this way, or is it a potential that this random alarm panel, on a random port, on a random internet address, at a time just when I was out, has been targeted for attack and the user pin guessed and the actions above done? The latter seems very far fetched, but not beyond the realms of possibility. Even more strange that it happened only while I was out. I have used both the GX Remote and Self Mon. Anyone heard of any word of one of those apps being 'questionable' (I.e. posting configured set-ups and key-presses to their servers?)
Don't know what to think! Don't want to configure the panel really as much as I had for fear of the thing randomly resetting itself.
Any advice or suggestions welcome.
Jack