Got a colour TV but the only colour is green!

[bolo 2]

Got a new Samsung in Dec 20 and on switching on today, all the channels, Netflix, Disney etc were different shades of green. Called JLs tech department but because I couldn’t find my order number or the purchase details the guy said he couldn’t help. However, customer services found the details instantly and gave me my order number. Before phoning the tech guys again I tried the tv and all is back to normal. That said, just in case the fault reappears, I would be interested if anyone had had the same experience of an all green picture and discovered the cause.

 

[bolo 2]

 

[Colin Brenton]

Most common cause would be a SCART (or maybe HDMI, I'm sure I've seen it with those...) lead being loose - unplug both ends and put them back to see if this helps.

 

[bernardgreen]

Have you just switched electricity supplier to one that supplies only green energy.

 

[ninjacat]

If this is the internal epg showing then I would presume a panel fault and return it to John Lewis.

If it is an external box providing the image then I would be fault finding starting with cables.

 

[mattylad]

Try reseating all connectors on it, push them in firmly.

 

[bolo 2]

Have you just switched electricity supplier to one that supplies only green energy.

There is no need to prove it! I fully accept that green means not have a lot of knowledge for a given subject.

 

[bolo 2]

Thanks for the inputs. TV is now back to normal and all I did was to take the aerial lead out and put it back in again.