Grill not glowing

[RonaldE]

I have bought a double oven from Ikea. Both ovens have a grill which consists of 2 elements - an outer that goes round the perimeter and an inner that fills in the middle. In the bottom oven both elements glow bright red but in the top oven only the perimeter glows and the inner element although hottie does not glow. Ikea say this is normal - I expect a grill to glow red - am I wrong?

 

[Doggit]

Put some food in and test it. If it cooks, they're right, if it doesn't, ask for a repair/replacement