- Joined
- 6 Aug 2019
- Messages
- 2
- Reaction score
- 0
- Country
We purchased a Grohe Blu Sparking Tap in Ireland end of 2018. Major issues since. Was replaced in March and then again in May of this year. Now its not working again. Same issues every time. The semi sparkling is all cloudy and the fully sparkling not working. We have warning signs saying that the canister is empty( its not) or that it is not connected properly.
Every time this happens we have to contact Grohe in the UK who then eventually pass the service to an irish agent ....we are now told that the entire unit will be replaced for the THIRD time.
This is absolutely ridiculous for an item that cost so much. My big concern is that once it is out of warranty we are screwed.
Am going to contact consumer affairs and see what my options are!
Thanks
Every time this happens we have to contact Grohe in the UK who then eventually pass the service to an irish agent ....we are now told that the entire unit will be replaced for the THIRD time.
This is absolutely ridiculous for an item that cost so much. My big concern is that once it is out of warranty we are screwed.
Am going to contact consumer affairs and see what my options are!
Thanks